Consult Office Policies
Hello and Welcome! We are very excited to get to know you during your upcoming consult. Integrative Health Coaching Services is a new and comprehensive model of healthcare developed by those who have dealt with chronic conditions for those dealing with chronic conditions. Because of our experience with chronic conditions personally and professionally, we have a very high success rate of helping our clients meet their health goals (90%!).
But before we get to know what makes you different from everyone else, we need to make sure we get to keep helping people get well by providing an environment that allows us to continue to give our very best!. One of those ways is to keep our waiting times down and to maximize the time we have with each client or applicant. Here is how you can help!
1. Please be on time. Please make sure to be on time for all appointments so that we can avoid rushing our time with you. We need time to do our job and give the best service we can- the service that you deserve. Lateness may lead to a rescheduling of your appointment at the coach’s discretion and may be treated as a no-show. Your appointment time is reserved especially for you and are ready to give you the most value out of our time together!
2. Missed Appointments and Re-Scheduling. In order to give you the time and respect you deserve, we limit how many appointments we have each week to make sure every client and applicant gets the time to be heard and get the answers and solutions they need to reach their goals. Because our amount of appointments are very limited, we ask that if you need to reschedule for any reason to please do so by the morning of the prior business day BEFORE your appointment so that we have time to fill that spot with someone that needs it. Failure to give proper notice may lead to charges for that time slot. We appreciate your help in making sure that we are able to help people like you and to continue giving the level of service that you deserve.
Thank you for helping us make sure we can help those who need it!
Rebecca Mills-Anderson, CHHC, BA, BS and the IHCS staff.
Clinical Director of IHCS